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Things to consider when developing or buying a form builder

If you are considering developing or buying a form building your should aim to make sure it:

  • meets the needs of user (for example, content designers or developers)
  • complies with any design requirement (for example, GOV.UK Design System, multi-language support)
  • uses an open standard for form definition and ownership
  • can handle your form logic needs (for example, branching, looping, skipping, one to many relations)
  • integrates with your backend systems easily
  • stores data in a secured way
  • satisfies yours data access and privacy requirements
  • has at least testing and production environments
  • avoids locking your in to one vendor
  • is evaluated so you know the total cost of ownership (for example, ongoing maintenance, specialist consultancy, any development costs)